Privacy & legal

At CIEL, accessible from theciel.co, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by CIEL and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at hello@theciel.co.

 

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in CIEL. This policy is not applicable to any information collected offline or via channels other than this website.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

When you visit or use our Site, App, or any of our services, you may be asked to provide certain information about yourself, including your name and your contact details. We may also collect information about how you use our services, including your searches, the properties, and the pages you look at.

Like all websites and apps, our servers automatically record 'log files' containing information about the volume and characteristics of our traffic, e.g. IP address, numbers of pages viewed, length of time spent in a session. We use log files to build pictures of how our services are used that help us to monitor and improve the services. We cannot identify you from your log files.

 

Some of the forms where you may enter personal information have the option to accept or decline our use of Your Information for marketing purposes.

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Our Privacy Policy was created with the help of the Privacy Policy Generator and the Disclaimer Generator.

How we use your information

Depending on your level of interaction with CIEL, we may use your information to:

  • Provide, operate, and maintain our website;

  • Improve, personalize, and expand our website;

  • Monitor and analyze trends, usage, and activities in connection with the service and for sales, marketing, or advertising purposes;

  • Develop new products, services, features, and functionality;

  • Communicate with you about services, features, surveys, newsletters, offers, promotions, events, and provide other news or information about CIEL;

  • Send you emails, technical notices, updates, security alerts, support, and administrative messages;

  • Respond to your comments, questions, and requests, and provide customer service and support;

  • Find and prevent fraud.​

Cookies 

Like any other website, CIEL uses 'cookies'. Cookies are small files that we or others send to and store on or with your computer so that your computer, browser, mobile app, or other application can be recognized as unique the next time you access, visit, use, or otherwise take advantage of the Services or other media. Cookies may also reflect demographic data pertaining to you or other data linked to the information you submit. One use or consequence of cookies is to enable you to receive customized ads, alerts, content, services, or information. You are always free to decline any cookies we use by adjusting the settings of your browser, as your browser may permit; however, some products, services, or features might not be available or operate properly if cookies are not enabled. ​

 

For more general information on cookies, please read "What Are Cookies".​

Third-Party Privacy Policies

 

When you are on our Web Site, you may have the opportunity to visit, or link to, other sites not operated by CIEL. These sites may collect Personal Information about you. CIEL does not control sites that are operated by these entities and is not responsible for the information practices of these sites. This Privacy Policy does not address the information practices of those other Web sites. ​

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Our Privacy Commitment

  • We don’t sell your Personal Information to anyone for any purpose. 

  • We keep your Personal Information in our business records while you are a customer, or until it is no longer needed for business, tax, or legal purposes.

  • We will keep your information safe using appropriate security controls.

CCPA Privacy Rights (Do Not Sell My Personal Information)

In addition to the rights documented elsewhere in this Privacy Policy, if you are a California Resident you have some additional rights under the CCPA. These include being informed of any of your personal data that has been “sold” (where sold for this purpose is defined below) and to opt-out of the future selling of your personal data to third parties.

If you do not wish for us or our third-party partners to sell your personal information to others for any purposes, please indicate your preferences by contacting support@theciel.co. We will act upon your opt-out request as soon as feasibly possible, but no later than 30 days from the date of your request.

Children's Information

CIEL does not knowingly collect, solicit, or sell any information from anyone under the age of 16 or knowingly allow such persons to register as users. If you believe that we might have any information from or about a child under 16, please contact us at support@theciel.co. 

+1(844)984-2857